Terms & Conditions
These Terms and Conditions govern the relationship between Miss Swimmellow, on one side, and the users of the website and services available at missswimmellow.com (hereinafter referred to as the Users), on the other side.
Please read these Terms and Conditions carefully before using the informational and commercial services offered on the website missswimmellow.com (hereinafter referred to as the Services). By accessing missswimmellow.com each User automatically agrees to comply with the terms outlined below.
This document contains information about the activities of Miss Swimmellow and the general terms for using the services provided through missswimmellow.com, regulating the relationship between us and every User.
Accepting these Terms and Conditions is a mandatory requirement for concluding a contract between the User and Miss Swimmellow.
PROVIDED SERVICES
Art. 1. The services provided by Miss Swimmellow constitute information society services within the meaning of the Bulgarian Electronic Commerce Act.
Art. 2. Miss Swimmellow operates an online store available at missswimmellow.com, through which Users can enter into contracts for the sale and delivery of goods offered by Miss Swimmellow.
IDENTIFICATION AND REGISTRATION. PERSONAL DATA
Art. 3 (1). Miss Swimmellow identifies Users of the website by storing log files on the server of missswimmellow.com and through the User’s IP address.
(2). Miss Swimmellow is entitled to collect and use information about Users following an order or registration. This information includes the User’s name, surname, address, phone number, and any other data voluntarily provided during the order or registration process.
(3). Orders or registration on the site can be made in the following ways:
- As a registered user
- As a guest
- Quick order
Art. 4 (1). Miss Swimmellow takes due care to protect User information, except in cases of force majeure or malicious actions by third parties.
ORDERING
Art. 5 (1). Users use the interface of the website to conclude contracts for the purchase of goods offered by Miss Swimmellow.
(2). The contract of sale is considered concluded from the moment Miss Swimmellow confirms the order.
(3). In the event of out-of-stock items, Miss Swimmellow reserves the right to refuse the order.
PRICES AND PAYMENT
Art. 6 (1). Product prices include VAT and are listed on the website at the time of placing the order.
(2). The User can pay for the ordered products only via credit or debit card through the secure payment gateway integrated into the website. Cash on delivery is not available.
DELIVERY
Art. 7 (1). Delivery is carried out via courier to the specified address or courier office. Delivery costs are at the User's expense unless stated otherwise.
(2). The User must inspect the goods upon delivery and immediately notify Miss Swimmellow of any missing items or discrepancies.
RIGHT OF WITHDRAWAL
Art. 9 (1). All products offered by Miss Swimmellow are subject to return. The return period is 14 calendar days from the receipt of the shipment.
(2). In the event of a defect or nonconformity, the User must immediately contact Miss Swimmellow and provide details about the issue, including photos if possible.
(3). If the claim is valid, the product will be replaced or the amount refunded, according to the User’s preference.
PERSONAL DATA PROTECTION
Art. 10 (1). Miss Swimmellow processes the User’s personal data in accordance with the Personal Data Protection Act and the General Data Protection Regulation (GDPR).