Delivery
PROCESSING & DELIVERY TIME
Orders are processed within 1-2 business days after purchase. Delivery is carried out via Econt. Estimated delivery time is 1–2 business days, depending on the delivery location and courier workload (not applicable to products marked as out of stock).
During sales periods, public holidays, or peak seasons, delivery times may be extended by a few days. We kindly ask for your understanding in such cases. Miss Swimmellow is not responsible for delays caused by the courier company.
SHIPPING COSTS
All shipping prices shown before completing an order are estimates. The final shipping cost may vary depending on the destination address.
PAYMENT METHOD
All orders must be paid online by credit or debit card at the time of checkout. Cash on delivery is not available.
ORDER TRACKING & DELIVERY ISSUES
You will receive a confirmation email once your order has been shipped, along with a tracking number. If you are not available at the specified address or fail to provide access for the courier, we are released from the obligation to deliver the ordered items. In such cases, the order may be canceled unless a redelivery is arranged.
ADDITIONAL INFORMATION
- Orders placed after 4:00 PM will be processed on the next business day.
- Orders made on weekends or public holidays will be processed on the following working day.
- If you have any questions about shipping or delivery, please contact us at: miss@swimmellow.com