Privacy Policy

PRIVACY POLICY OF [WEBSITE]

This Privacy Policy outlines how Miss Swimmellow ("the Company") collects, uses, stores, and protects the personal data of its users ("Users") in connection with the services provided through the website missswimmellow.com ("the Site").

1. Information about the Data Controller

The company is a data controller within the meaning of the General Data Protection Regulation (GDPR).

2. What Information We Collect

We collect the following categories of personal data:

  • Identification information: first name, last name
  • Contact information: email address, phone number, shipping address
  • Order data: products you order and customization preferences
  • Technical information: IP address, cookies, device data

3. How We Use Your Data

We use the collected data for the following purposes:

  • To process orders and deliver products
  • To communicate with Users regarding orders, questions, or inquiries
  • To improve our services and user experience on the Site
  • To provide promotional information, offers, and updates (only with your consent)
  • To comply with legal requirements

4. Legal Grounds for Data Processing

We process your personal data based on the following legal grounds:

  • Contract performance: to process orders and deliveries
  • Legal obligations: issuing invoices and complying with tax laws
  • Consent: sending marketing communications (only if you’ve explicitly given consent)
  • Legitimate interest: to improve our services and protect against fraud

5. Data Retention

We retain your data for the following periods:

  • Order data – 5 years (in accordance with tax legislation)
  • Marketing data – until consent is withdrawn
  • Technical data – up to 12 months

6. Sharing of Personal Data

Your data may be shared with:

  • Courier services for delivery of products
  • Payment service providers for payment processing
  • Government authorities when required by law

7. Your Rights

You have the following rights regarding your personal data:

  • Access: to receive a copy of your personal data
  • Rectification: to correct inaccurate or incomplete data
  • Erasure: to request deletion of your data (unless legally required to keep it)
  • Restriction: to limit the processing of your data
  • Portability: to receive your data in a structured, machine-readable format
  • Objection: to object to the processing of your data for marketing purposes

You can exercise your rights by contacting us at the details provided above.

8. Data Protection

We apply technical and organizational measures to protect your data, including:

  • Data encryption
  • Access control
  • Regular audits and checks

9. Cookies

The Site uses "cookies" to improve the user experience. You can manage your cookie preferences through your browser settings.

10. Changes to This Privacy Policy

We reserve the right to update this Policy. All changes will be posted on this page with the date of the last update clearly indicated.